Posted by Chris Upton

Getting Connected to Sail

February 12, 2018

Sail connects you to fiber through the air! To do this, we install a small antenna on your rooftop that directly connects you to our fiber fast network. 

Sail offers an economical installation plan that includes:

  • Installing a Sail antenna on a 1-story or 2-story rooftop.
  • Running an Ethernet cable from the rooftop device along an exterior wall and entering the house at nearest point. 
  • Using a standard penetrating roof or eave mount.
  • Connecting the Wi-Fi router and PoE power adapter at the point of entry into the house near an exterior wall.

Inside your home we connect the Sail antenna to the PoE power adapter. A power strip is provided to protect equipment from electrical surges. Either a Sail router or your own router is connected to the PoE power adapter. All Sail equipment should remain plugged in at all times to maintain your internet connection. 

At most multi-family buildings, the PoE power adapter is not required and a power/surge protector is provided only if a Sail router is selected.

Custom Installation

Sometimes either by choice or necessity, your installation may require additional work including: 

  • Fishing cable through walls, running cable through attics or crawl spaces. 
  • Using special mounting systems including non-penetrating roof mounts.
  • Installing on 3-story or higher buildings. 
  • Tree trimming to obtain line-of-sight.

An estimate will be provided prior to proceeding. 

If you have questions about installation, give us a call at 844-438-8484.

*Internet download and upload speeds are not guaranteed and may vary based on connection type and other factors outside of Sail Internet's control. Three months free offer ends 8/15/22. Offer available for new residential customers only. Three months free applies to internet service fees. Limit one promo per transaction. Monthly service fee credits will be applied to billing cycles one, three, and six. If a customer leaves Sail Internet prior to the first, third, or sixth month of service, they forfeit any month(s) credit which they do not receive billing for. Free standard installation applies to all residential orders. However, any custom wiring requests may result in a custom wiring fee which will be communicated prior to installation. Sail residential Gigabit service is currently only available at select condos and apartments. Contact us for more information at 844.438.8484 or © 2022 Sail Internet. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Features and specifications subject to change without notice.