Privacy Policy

Sail Internet values how your information is used and shared. This notice describes our privacy policy.

  • We use your street address to determine if we can provide service to your location. If we cannot provide service to your location, we use your address to help choose neighborhoods where Sail Internet service will be offered in the future.
  • We use your phone number, street and email addresses to keep you informed regarding Sail’s plans to offer service, and to notify you when Sail Internet services becomes available in your area. We offer opt-out mechanisms in case you no longer want to be contacted by us.
  • We will not share your personal information with other companies, organizations or outside individuals except under very specific circumstances, such as with your consent; or for external processing by trusted service providers or affiliates(based on our instructions and in compliance with our Privacy Policy); or for necessary legal reasons (such as to meet any applicable law, regulation, legal process or enforceable governmental request).
  • We may share aggregated non-personally identifiable information publicly (and with our partners) to show trends about the general level of demand for our services.

Internet upload and download speeds may vary based on connection type and other factors outside of Sail Internet's control. Free standard installation applies to all residential orders. However, requested custom wiring may cause additional fees - added cost(s) will be communicated prior to installation. Sail residential Gigabit service is currently only available at select condos and apartments. Contact us for more information at 844.438.8484 or