Welcome to Sail Internet Business Support

Explore the sections below to find answers to frequently asked questions or try a search.

Technical Support and Billing

Live support hours are 7 AM – 10 PM, 7 days a week

(Exception: Thanksgiving and Christmas Day, close at 5 PM)

Dedicated Business Support Phone: (650) 488-9882

Email us at: business.support@sailinternet.com

We also respond to emergency support requests 24 hours a day by email.

Please include your street address, customer number, and phone number for the best response.