When Maximus Real Estate Partners identified a need to provide competitive Internet solutions for the residents of Parkmerced, the largest residential complex in San Francisco with over 9,000 residents in 3,221 units, it turned to Sail Internet. Sail provided Parkmerced with a choice after it launched a competitive service featuring One Gigabit symmetrical speed with no contract or data caps and 99.99% reliability—all at an attractive price.
Sail partnered with property executives and implemented an innovative fiber and fixed wireless solution transforming the Internet service experience and achieving high customer satisfaction rates. The implementation has been highly successful, as evidenced by overwhelmingly positive feedback from both residents and management.
“Like many in the San Francisco Bay Area, I had resigned myself to the reality that options for reliable internet service have dwindled over the years, leaving tenants to be forced to utilize monopolistic companies that overcharge for subpar connection speeds, provide unreliable service and poor customer support. This predicament not only affected me personally but also impacted the residents in our apartments at Park Merced, where the cable company was virtually the only option,” said John Adams, Chief Operating Officer for Maximus.“
Sail met the need and successfully brought high-speed Internet with more reliable service and faster download and upload speeds for the residents of Parkmerced.
“Sail Internet is a game-changer, delivering 5-star service, 10 out of 10, and an A+. Truly a superior option.” — John Adams, Maximus Real Estate Partners
“When you remain committed to each other, your service, and your customers, you will be part of a company that makes a difference and continues to succeed. Well done, and congratulations to Sail Internet. Its dedication to delivering a superior service and better customer service has produced commendable results,” added Adams.
Sail Internet’s entry into Parkmerced has significantly impacted consumer choice, and Adams and the Maximus team’s support has enabled management to provide choices for its residents.
“This success story demonstrates Sail’s mission to offer more high-speed internet options in the multi-family market that can drive improvements in service quality and tenant satisfaction, and embodies the reason why Sail Internet does what it does,” said Javier Quezada, Sail Internet’s VP of Strategic Sales, “The market for consumer internet services is dramatically changing, and residents want faster, more reliable internet, with great customer service and no strings attached.”
“Sail has developed a superior internet experience for this rapidly growing, new market.” — Javier Quezada, Sail Internet
Sail Internet’s success at Parkmerced serves as a model for future expansions into additional residential complexes and demonstrates the potential for smaller, dedicated ISPs to compete effectively with larger incumbents. It reinforces Sail’s success in working with property owners and managers, showing that its approach truly makes a difference in providing better internet options for communities.
Contact us to experience the Sail Internet difference for your property today.