Chris Upton, Author at Sail Internet

When Maximus Real Estate Partners identified a need to provide competitive Internet solutions for the residents of Parkmerced, the largest residential complex in San Francisco with over 9,000 residents in 3,221 units, it turned to Sail Internet. Sail provided Parkmerced with a choice after it launched a competitive service featuring One Gigabit symmetrical speed with no contract or data caps and 99.99% reliability—all at an attractive price.

Sail partnered with property executives and implemented an innovative fiber and fixed wireless solution transforming the Internet service experience and achieving high customer satisfaction rates. The implementation has been highly successful, as evidenced by overwhelmingly positive feedback from both residents and management.

“Like many in the San Francisco Bay Area, I had resigned myself to the reality that options for reliable internet service have dwindled over the years, leaving tenants to be forced to utilize monopolistic companies that overcharge for subpar connection speeds, provide unreliable service and poor customer support. This predicament not only affected me personally but also impacted the residents in our apartments at Park Merced, where the cable company was virtually the only option,” said John Adams, Chief Operating Officer for Maximus.“

Sail met the need and successfully brought high-speed Internet with more reliable service and faster download and upload speeds for the residents of Parkmerced.

“Sail Internet is a game-changer, delivering 5-star service, 10 out of 10, and an A+. Truly a superior option.” — John Adams, Maximus Real Estate Partners

“When you remain committed to each other, your service, and your customers, you will be part of a company that makes a difference and continues to succeed. Well done, and congratulations to Sail Internet. Its dedication to delivering a superior service and better customer service has produced commendable results,” added Adams.

Sail Internet’s entry into Parkmerced has significantly impacted consumer choice, and Adams and the Maximus team’s support has enabled management to provide choices for its residents.

“This success story demonstrates Sail’s mission to offer more high-speed internet options in the multi-family market that can drive improvements in service quality and tenant satisfaction, and embodies the reason why Sail Internet does what it does,” said Javier Quezada, Sail Internet’s VP of Strategic Sales, “The market for consumer internet services is dramatically changing, and residents want faster, more reliable internet, with great customer service and no strings attached.”

“Sail has developed a superior internet experience for this rapidly growing, new market.” — Javier Quezada, Sail Internet

Sail Internet’s success at Parkmerced serves as a model for future expansions into additional residential complexes and demonstrates the potential for smaller, dedicated ISPs to compete effectively with larger incumbents. It reinforces Sail’s success in working with property owners and managers, showing that its approach truly makes a difference in providing better internet options for communities.

PALO ALTO, California — Sail Internet, a leading provider committed to making high-speed internet both affordable and accessible, announces the extension of the Affordable Connectivity Program (ACP) discount for its current subscribers through the end of 2024, despite the recent discontinuation of federal funding for the program.

“With the ACP’s future in limbo, we believe it’s the right thing to do to continue offering this discount, ensuring our customers maintain uninterrupted access to affordable internet,” said Kevin Fisher, Chief Product Officer and Co-Founder of Sail Internet. “In keeping with our vision that the internet should be affordable and accessible to everyone, Sail Internet will continue to honor the current $30/mo ACP discount for current subscribers through the end of this year.”

This decision follows the Federal Communications Commission’s announcement that the funding for the ACP will not be available beyond April. While other providers are adjusting to this change differently, Sail Internet has chosen to absorb the cost to prevent any sudden increase in customer bills. This move aligns with Sail’s core values of customer focus, accountability, and transparency.

A delighted customer, Cindy B., from Milpitas, CA, who resides in a mobile home park and benefits from Sail’s 200/100 Mbps service plan, shared her experience: “I thought I couldn’t love Sail Internet more than I already do. I got an email saying the Federal Program is ending, but Sail will pick up the tab of $30 a month for the rest of the year. Awesome customer service and dependability.”

Sail Internet’s commitment to extending the ACP benefits reflects its dedication to integrity and innovation, providing customers with not just a service, but a partnership they can rely on. This approach not only helps in maintaining a stable customer base but also sets a precedent for exceptional service during uncertain times.

About Sail Internet

Sail Internet disrupts the monopoly-dominated internet service industry by providing high-speed internet to residences and businesses in metro areas. Founded on the principles of delivering a trusted, valuable service, Sail fosters connectivity without boundaries,

For more information, please visit sailinternet.com or email contact@sailinternet.com.

PALO ALTO, California — Sail Internet, a leading Internet service provider to business and residential customers throughout the San Francisco Bay Area and Silicon Valley, announced that Cardi Prinzi has been named Chief Executive Officer. Co-founder Kevin Fisher continues to lead as Chief Product Officer and member of the Board of Directors.

Prinzi has more than 30 years of senior management experience with a strong track record of setting strategic vision, developing new products and services, and driving revenue generation in the business and enterprise markets at Windstream Enterprise, Telstra & Pacnet, EarthLink Business, New Edge Networks, TelePacific Communications, and others.

“Cardi is the right leader at the right time for Sail Internet,” said Joshua Ho-Walker, Newlight Partners LP and Sail Internet Board Member. “His extensive telecommunications background and business development skills will help Sail strengthen channel partnerships, develop strategic alliances, and expand our market presence.”

Sail Internet offers dedicated Internet services from 100Mbps to Gigabit speeds as well as Managed WiFi services leveraging Fixed Wireless and Fiber Optic technologies to serve Small, Medium, and Enterprise business customers as well as Multi-Dwelling Units, including apartment buildings and condominium complexes.

“I am very excited to join Sail Internet. I believe Sail has a great business and technology model and a talented team that positions it to capitalize on the Internet Service Provider environment in Northern California,” said Prinzi.

For more information about Sail Internet and our commitment to connecting communities email contact@sailinternet.com. Residents and businesses can check availability and sign up for Sail Internet at sailinternet.com.

About Sail Internet

Sail Internet is a service provider to Enterprise, Mid-Market, Small Business, and Multi-Dwelling Units (apartment complexes and HOAs) throughout the San Francisco Bay Area and Silicon Valley. Offering dedicated internet services leveraging Fixed Wireless technologies from 100 Mbps to Gigabit speeds – as well as point-to-multi-point broadband and Managed WiFi. Ideal for primary Internet or services supporting physical and provider diversity from legacy copper, fiber, or coaxial cable. Advanced, cost-effective network solutions offer symmetrical speeds backed by a Service Level Agreement.