Mat, Author at Sail Internet

Let’s talk about those phone lines your business relies on. You know, the ones powering your critical systems, often unnoticed until a problem arises. We’re talking about traditional analog phone lines, widely known as Plain Old Telephone Service, or POTS. While the world has embraced digital and wireless solutions, many essential parts of your operation still depend on these older lines. But holding onto POTS isn’t just about sticking with a quaint, dated name; it’s about facing rapidly escalating costs, dwindling support, and a growing risk to your business continuity. The urgent truth is, you need to replace these lines, and soon. Fortunately, a modern and effective solution exists in our partnership with Granite EPIK, offering a direct path to upgrade these vital connections.

You might not even realize you have POTS lines, but if your business has certain crucial systems, you almost certainly do. These are the lines currently used for vital functions such as fire and security alarm systems, point-of-sale (POS) systems, elevator communications, building entry access systems, emergency call boxes, fax machines, and specialized IoT access controls and SCADA systems. The difficulty arises from the fundamental limitations of POTS, a technology that is not only becoming outdated but also increasingly costly to support.

As the infrastructure ages, the costs associated with upkeep and repairs continue to escalate, placing a growing burden on a company’s financial resources. Furthermore, the reliability of these systems, once a key selling point, is now a significant concern. Outages and service disruptions can occur with increasing frequency, impacting critical business processes and potentially leading to lost revenue. In a fast-paced, interconnected world, the inability to communicate effectively can have severe consequences.

Why Businesses Are Replacing Analog Phone Lines

Businesses are actively replacing analog phone lines due to a perfect storm of factors:

Rising costs
Limited functionality
Decreasing support for the technology

Maintaining POTS infrastructure is inherently expensive for service providers, leading directly to higher monthly bills for businesses. Telecom providers are increasingly prioritizing newer services and actively phasing out support for aging POTS infrastructure, meaning customers who remain on these lines face ever-higher costs. Crucially, the Federal Communications Commission (FCC) has lifted price caps on POTS lines, allowing providers to increase rates significantly without regulatory restrictions. This deregulation also means that telcos are no longer required to support POTS infrastructure in the same way, which will lead to continued price increases and a much faster disappearance of these traditional services.

Maintaining aging copper networks is costly, and replacement parts are becoming scarce, resulting in higher repair costs and monthly service fees. The urgency to replace these lines is no longer a matter of future planning but an immediate necessity to safeguard your business’s budget and operational stability.

The Painless Solution for Your Legacy Devices Using Granite EPIK

There’s a much better, simpler way forward. It’s called Managed Facilities Voice Network (MFVN), and it’s a smart, streamlined upgrade for your business communication. This newer technology updates how your essential analog devices connect, solving the problems of those old POTS lines while letting you use all your existing equipment. It’s a strategic move that brings big advantages. A leading solution that offers a direct replacement for your existing analog phone lines is Granite EPIK, delivered through Sail Internet’s partnership. Our team at Sail Internet installs and monitors the Granite EPIK lines, ensuring a seamless transition and reliable service.

One of the key benefits of replacing your outdated system with a Granite EPIK solution is its ability to support a company’s existing investment in analog devices. You can keep using your current:

Alarms
Fax machines
POS systems
Elevator communications
Building entry access systems
Emergency call boxes
IoT access controls

This saves you from the huge cost and hassle of replacing all that gear. It’s a critical factor for many organizations, as it minimizes the complexity and cost of the transition.

However, the advantages extend far beyond simple compatibility. By moving away from POTS, businesses can unlock a range of other benefits.

Substantial Cost Optimization

The cost savings associated with Granite EPIK can be substantial, representing a significant opportunity to enhance profitability and reallocate resources toward other strategic priorities. Reducing line charges, maintenance fees, and other associated operational costs can quickly translate into a substantial return on investment. This escalating expense is particularly evident as large telecommunications companies are indeed experiencing significant increases in the price of POTS lines. This phenomenon is driven by a combination of factors, including the rising costs of maintaining aging copper infrastructure, a broader industry shift towards digital and wireless communication, and the Federal Communications Commission’s (FCC) push to retire old copper lines.

Robust Security and Compliance

Security and compliance are paramount concerns for businesses of all sizes, especially given the way technology has improved over the last decade. Analog replacement solutions, such as Granite EPIK, can incorporate robust security measures to protect sensitive data and ensure compliance with stringent industry regulations. For example, solutions may include end-to-end encryption to secure vital voice and fax communications. It’s also equipped with features to support critical compliance standards such as:

PCI for businesses that handle credit card transactions
HIPAA for healthcare providers

The Granite EPIK solution is designed to meet these stringent security and compliance requirements, offering robust protection for your communications.

How To Meet Critical Fire and Safety Demands with Granite EPIK

For businesses that rely on analog lines to support fire and safety systems, reliability and compliance are not merely desirable; they are absolutely essential. These systems must function flawlessly to protect lives and property. Analog replacement solutions, such as Granite EPIK, are designed to meet stringent regulatory requirements for these applications. It is vital for businesses to understand the distinction between various voice services. You may have heard of VoIP (Voice over Internet Protocol), which utilizes internet-based technology for voice communication. However, Granite EPIK is NOT VoIP; while it provides POTS replacement using IP technologies, it is more accurately described as an MFVN (Managed Facilities-based Voice Network). A Managed Facilities-based Voice Network is a communications network managed, operated, and maintained by a voice service provider that delivers traditional telephone service via a loop-start analog telephone interface. Unlike general VoIP services, MFVN is specifically certified and built for crucial life safety applications. It utilizes an internet connection and dual 4G LTE backup. This triple-redundancy means MFVN guarantees reliability and follows strict rules for:

Alarms
Elevators
Other life safety systems

For example, Granite EPIK is approved as an MFVN by major authorities like the New York City Fire Department (FDNY) and the California State Fire Marshall, explicitly demonstrating its suitability for these critical applications. It is even permitted under the National Fire Protection Association (NFPA) 72 rules for fire alarms.

How To Meet Critical Fire and Safety Demands with Granite EPIK

Traditional analog systems are highly susceptible to outages and service disruptions caused by factors such as:

Severe weather events
Infrastructure failures
Routine maintenance activities

Granite EPIK offers significantly greater reliability, specifically designed to minimize downtime and ensure continuous business operation. These solutions provide peace of mind with a triple-redundant call path:

Hard Line connection to Sail Internet’s 99.99% reliable network
Intelligent Fail Over to DUAL reliable 4G LTE Services

This triple-redundant technology ensures your business stays connected. Features like built-in battery backup with up to 24-hour capacity mean your critical systems remain operational even during power outages. This superior reliability translates directly to increased productivity, significantly reduced operational disruptions, and ultimately, improved customer satisfaction. Solutions like Granite EPIK, with its dual 4G LTE connectivity and intelligent failover capabilities, exemplify this commitment to reliable communication.

Seamless Deployment and Ongoing Support

Moving from your old analog systems to Granite EPIK should be a smooth process, without causing big disruptions to your day-to-day work. Sail Internet offers expert installation services to make sure everything is set up efficiently and correctly. And beyond the setup, we also monitor the Granite EPIK lines, providing ongoing support and maintenance to ensure your new communication system stays reliable and performs well over the long haul.

Proactive Monitoring and Rapid Issue Resolution

Granite EPIK comes with smart monitoring and reporting tools to minimize downtime and ensure business continuity. These systems constantly watch your network’s health and provide real-time alerts for any issues. This enables businesses to identify and address potential problems before they escalate, minimizing the impact on operations. It also provides 24/7 remote out-of-band monitoring with instant notifications to ensure continuous uptime and quick problem resolution.

Why Is Granite EPIK A Better Solution?

Granite EPIK represents a robust and innovative analog replacement solution, specifically designed to overcome the weaknesses of outdated POTS lines and offer a superior alternative. It leverages the robust capabilities of the 4G LTE network, along with Sail’s 99.99% reliable network, giving you a dependable and cost-effective way to move away from old phone lines. Moreover, its availability ensures businesses can access this advanced technology even in locations where traditional copper circuits are no longer viable.

Its architecture, built upon a Class 5 Softswitch, effectively emulates a central office environment, delivering the high service quality and reliability that businesses demand. This advanced design facilitates seamless integration with existing analog devices. It provides a code-compliant network handoff for alarm providers, so your critical safety systems work perfectly and meet all the rules. It also supports strict compliance standards like HIPAA and PCI for payment processing, making it a very suitable choice for businesses in sensitive industries.

The Granite EPIK solution offers unmatched compatibility with virtually all types of analog devices, including:

Alarm panels (even complex types like Contact ID and SIA)
POS systems
Elevator phones
Modems
Fax machines

Its design fully meets fire and building codes, which is crucial for life safety systems, and it comes with a strong battery backup that can keep service going for up to 24 hours during power outages.

Get Better Communication For Your Business

The limits of analog phone service are becoming clearer every day, and the urgent need for a modern, reliable alternative is undeniable. Multi-line analog replacement offers a strong and complete solution, enabling businesses to modernize their communication infrastructure, optimize their operations, and position themselves for success in the years to come. The transition away from analog phone service isn’t just about replacing old equipment; it’s about stepping into a future where communication is reliable, efficient, secure, and perfectly suited to the real needs of today’s business. Contact us to find out how Sail Internet can tailor a modern communication solution, powered by Granite EPIK, for your unique business needs.

SANTA CLARA, California — Sail Internet has been named a 2024 Nextdoor Neighborhood Fave business, marking the second consecutive year neighbors have chosen Sail as one of their most-loved local businesses. The annual Nextdoor awards program recognizes businesses based on recommendations and praise from community members, with Sail earning this distinction in both 2023 and 2024.

“This year’s Neighborhood Fave businesses represent the outstanding service providers, local spots, and eateries that are an essential part of our everyday lives,” said Nirav Tolia, Chief Executive Officer of Nextdoor. “We’re thrilled to celebrate these important community members, but more importantly, being a Neighborhood Fave is good for business. Congratulations to all of this year’s winners.”

Selected by the volume of neighbor ‘Faves’ and recommendations on the platform from the past year, the Neighborhood Faves awards recognize the most beloved local businesses on Nextdoor. Used by one in three households in the US, Nextdoor is the essential neighborhood network where neighbors, public agencies, and businesses connect around local information that matters. In a May 2023 Nextdoor survey, 94% of Nextdoor neighbors reported valuing recommendations for products, services, and businesses from their Nextdoor neighbors. Neighborhood Faves winners receive six times more recommendations on their respective Business Pages.

“Being recognized by our neighbors as a Neighborhood Fave is a tremendous honor,” said Cardi Prinzi, Chief Executive Officer of Sail Internet. “At Sail Internet, our team is deeply committed to exceptional customer service and satisfaction. We are driven by our mission to provide a fast, reliable, and affordable internet solution that our customers can trust, which makes their everyday lives and work easier. This award reflects our customers’ trust and loyalty in us, and we’re grateful to be a part of their communities.”

Unlike traditional cable providers, Sail Internet is known for prioritizing customer satisfaction and loyalty, a commitment that has set it apart in the industry. With personalized service and attention to individual needs, Sail Internet strives to create a better internet experience for its customers, delivering reliable, high-speed connectivity without the challenges that often come with big cable companies. This focus on the customer experience is why Sail Internet has become a favorite in the communities it serves.

The complete list of winning businesses is available at nextdoor.com/favorites. Join the neighborhood network by downloading the Nextdoor app in your favorite app store or visiting nextdoor.com.

About Sail Internet

Sail Internet provides fast, reliable internet throughout the San Francisco Bay Area and Silicon Valley, offering high-speed solutions to homes and businesses utilizing advanced fiber-optic and wireless technologies. Sail is well recognized for providing excellent service at competitive prices.

For more information, please visit sailinternet.com or email contact@sailinternet.com

SAN JOSE, Calif. – Twist Broadband, a new internet service powered by Sail Internet, announces its launch in the San Jose, Santa Clara, and Milpitas areas, increasing community connectivity. Twist will be available to about 50,000 households on October 1 and will reach 100,000 or more by November.

A New Choice for San Jose: Break Free from the Status Quo

In San Jose, many households are restricted to a single fast broadband provider. Broadband monopolies saddle residents with high prices, poor service, and unreliable connections. Traditional solutions, like fiber, can be expensive and slow to install, disrupting communities while leaving many households without a choice of internet providers.

“At Twist, our goal is to provide customers with a new and better choice for internet,” explained CEO and Co-Founder Jonathan Kini. “We are challenging the status quo to give consumers the freedom to select a service that truly meets their needs and expectations. Our objective is to offer a connection experience that is accessible, affordable, and reliable.”

By harnessing cutting-edge wireless technology, Twist delivers gigabit-speed broadband without the need for disruptive and costly infrastructure. Twist’s city-wide network ensures that San Jose residents can enjoy reliable high-speed internet, with Wi-Fi coverage that reaches every room of the home.

Affordable, Transparent, and Customer-Centric

Twist is committed to providing every home with dependable internet service at a fair price. Offerings include everyday low pricing, unlimited data, whole-home Wi-Fi included with the price of service, and no hidden fees or contracts. Prioritizing exceptional customer support means San Jose residents will have a smooth and stress-free experience when switching to Twist’s service from day one.

To enable Twist to disrupt San Jose’s internet market, Sail is providing infrastructure and resources that have allowed the companies to set up a metro-wide network in record time.

Sail Internet: The Power Behind Twist’s Innovation

To accelerate its gigabit-speed internet service in San Jose, Twist is proud to partner with Sail Internet, a Bay Area internet service leader known for its transparent and customer-focused approach.

Sail Internet has been recognized as a top-rated ISP in the San Francisco Bay Area and Silicon Valley, earning accolades like the 2024 Neighborhood Fave from Nextdoor users. To enable Twist to disrupt the San Jose internet status quo and provide a better choice to residents, Sail is providing infrastructure and resources that have allowed our companies to stand up a metro-wide network in record time.

“Sail Internet is proud to partner with Twist to expand a better choice for internet to San Jose”, said Cardi Prinzi, Sail Internet’s CEO. “As a long-time internet provider to Bay Area residents and businesses, Sail shares Twist’s vision to earn customers’ loyalty through fair pricing and reliable service.”

Prinzi added that Sail was able to stand up the San Jose network in a matter of weeks leveraging the latest wireless technology from Tarana Wireless and other partners. “We can blanket a metro with gigabit speeds and quality coverage in a fraction of the time it takes to deploy fiber or cable,” he said.

San Jose Residents: Get Ready for the Future of Internet

Whether working from home, streaming their favorite shows, enabling online learning, or connecting with loved ones with Twist, powered by Sail Internet, customers can experience the internet how it should be – fast, affordable, and reliable.

For more information, visit twistbroadband.com

About Twist

Twist is on a mission to revolutionize the broadband industry by providing reliable, gigabit-speed wireless internet to metros and communities with limited choice today.

About Sail Internet

Release featured here:

Sail Internet, a pioneering provider in the telecommunications industry, is thrilled to announce its recognition as a finalist in the 2024 BroadbandNow Digital Inclusion Awards. This significant accolade underscores Sail Internet’s ongoing commitment to bridging the digital divide and ensuring that high-speed internet is accessible to all, especially in underserved and overlooked communities.

The BroadbandNow Digital Inclusion Awards highlight internet service providers (ISPs) that have demonstrated exceptional dedication, innovation, and impact in their efforts to foster digital equity. With more than 2,000 ISPs evaluated nationwide, Sail Internet’s inclusion as a finalist speaks volumes about its pioneering approach and relentless dedication to expanding digital access in regions that have historically been underserved.

“Being recognized as a finalist in such a competitive field is a testament to the tireless efforts of our team and the trust our customers place in us. At Sail, we believe that the internet is not just a luxury, but a necessity. This drives us to continue innovating and expanding our services to ensure everyone has access to reliable, high-speed internet.” Bobette Wolf, Marketing Director.

Since its inception, Sail Internet has been at the forefront of challenging the traditional boundaries of internet service provision. By focusing on areas often neglected by larger ISPs—such as mobile home parks, multi-dwelling units, and other underserved communities—Sail is making significant strides in dismantling barriers to connectivity. This effort is not only about providing internet access but also about empowering these communities with the digital tools necessary to thrive in today’s connected world.

The recognition from BroadbandNow is not just an honor for Sail Internet; it also highlights the importance of digital inclusion in the broader landscape of internet accessibility. By standing alongside industry giants in this category, Sail Internet exemplifies how a focused mission and innovative strategies can create a substantial impact, even in a market dominated by larger players.

Sail Internet’s ongoing commitment to digital inclusion is a reflection of its core values—integrity, innovation, and community focus. This recognition serves as both an acknowledgment of the company’s past achievements and a catalyst for future efforts as Sail continues to lead in the fight for digital equity.

About Sail Internet

For more information, please visit sailinternet.com or email contact@sailinternet.com.

PALO ALTO — Sail Internet, a leading internet service provider in the San Francisco Bay Area and Silicon Valley, today announced the successful acquisition of Paxio’s Residential business on September 1, 2024. This strategic move significantly expands Sail Internet’s regional footprint and strengthens its position in the high-speed internet market.

Key highlights of the acquisition include:

Addition of 1400 subscribers
Expansion of new HOA and apartment properties
Additional properties pending deployment

“This acquisition marks a significant milestone in Sail Internet’s growth strategy,” said Cardi Prinzi, CEO of Sail Internet. “By integrating Paxio’s residential business, we’re not only expanding our subscriber base but also enhancing our ability to provide top-tier internet services to a broader range of customers in the Bay Area.”

The transition is expected to be seamless for current Paxio customers, with Sail Internet maintaining service continuity. This acquisition, combined with Sail Internet’s organic growth, positions the company as a major player in the region’s internet service market.

The transaction allows Paxio to focus on its core business of providing fiber connectivity to businesses and carriers. “This move makes sense for Paxio and our residential customers. Transitioning residential services to Sail ensures customers get the focus they deserve and Paxio resources can be 100% focused on delivering the best value to our business clients wanting dedicated fiber,” said Philip Clark CEO of Paxio.

For more information about Sail Internet and its services, please visit sailinternet.com or email contact@sailinternet.com.