Sail Internet is proud to partner with Twist Broadband to bring faster speeds to the San Jose area! Learn more.

Installation of the equipment for a Relay Hub Home will take a few days over a two-week period. This is pretty different from our residential install which takes a few hours.

No. Sail does not use satellites that provide slow and sluggish performance. Sail does not transmit from high-power cell towers using frequencies that penetrate buildings.

Sail’s licensed and insured technicians install:

  • a few small wireless devices on your property.
  • an outdoor service box that houses connections to your AC power,
  • and a robust WiFi router inside your home.

We require a written agreement with our Relay Hub Home partners. Because Relay Hub Homes are essential to delivering internet connections to an entire neighborhood, we need reassurance that you’ll host the equipment for at least 5 years.

Sail Internet primarily delivers high-speed internet over the “last mile” a distance larger companies deem unworthy of crossing. While we do not rely on any one technology or method, a future Relay Hub Home may enjoy a direct fiber connection.