Welcome Paxio residential customers and properties to the Sail Internet family! Learn more.

Welcome to Sail Internet Business Support

Explore the sections below to find answers to frequently asked questions or try a search.

Technical Support and Billing

Live support hours are 7 AM – 10 PM, 7 days a week

(Exception: Thanksgiving and Christmas Day, close at 5 PM)

Dedicated Business Support Phone: (650) 488-9882

Email us at: business.support@sailinternet.com

We also respond to emergency support requests 24 hours a day by email.

Please include your street address, customer number, and phone number for the best response.