Sail Internet is proud to partner with Twist Broadband to bring faster speeds to the San Jose area! Learn more.
CALL 844-438-8484
Menu Button

Welcome to Sail Internet Business Support

Explore the sections below to find answers to frequently asked questions or try a search.

Network Status
Frequently Asked Questions
Submit a support ticket

Technical Support and Billing

Live support hours are 7 AM – 10 PM, 7 days a week

(Exception: Thanksgiving and Christmas Day, close at 5 PM)

Dedicated Business Support Phone: (650) 488-9882

Email us at: business.support@sailinternet.com

We also respond to emergency support requests 24 hours a day by email.

Please include your street address, customer number, and phone number for the best response.

This site employs third-party automatic data tracking technologies (“technologies”) such as cookies and pixels that we and our providers use to collect and analyze data about your interactions with our site for marketing purposes and the purposes described in our Privacy Policy. To accept our use of these technologies, please click “Accept” below. To reject, our use of these technologies, please click “Reject.”

Accept
Reject