Every router connected to the Sail Internet network is assigned an Internet Protocol (IP) address, which lets it send and receive data from websites, servers, and other online services.
For residential customers, this IP address is dynamic, meaning it can change over time. This most often happens after you power off your router for an extended period and then turn it back on. For everyday browsing, streaming, and gaming, this has no effect on your service.
How do I find my current IP address?
Visit whatismyipaddress.com from any device on your home network, or check your router’s settings.
What if I need a consistent IP address?
If you want to connect to your home network remotely (for example, to reach a security camera, home server, or remote desktop), a changing IP address can make that harder. You have two options:
- Static IP address. Add a static IP to your residential Sail Internet service for $10/month. Your IP address will stay the same.
- Dynamic DNS (DDNS). A third-party DDNS service gives your router a fixed domain name and automatically keeps it updated with your current IP address. Many DDNS providers are available, and some are free. Search “dynamic DNS” to compare options.