
Sail Internet wants to bring fiber-sourced internet to your neighborhood
Relay Hub Homes are select Sail customers who want to help grow the development of Sail internet service in their neighborhoods.
A Relay Hub Home is a single-family home that can host equipment that distributes Sail Internet service to other homes in the immediate area.
Our Relay Hub Homes receive complimentary Sail Internet service with higher speeds than other homes and concierge-level service.
Become a Relay Hub Home Today!
If your home meets our qualifications, you can become a Relay Hub Home and start receiving your service at home for FREE!
Up to 500+ Mbps downloads and up to 200+ Mbps uploads!
No data caps let you stream as much as you want
Peace of mind that your ISP will not sell or share your information or browsing data
5-star tech support if and when you need it
Satisfaction that comes with supporting better internet access in your neighborhood
Interested in becoming a Relay Hub Home?
Frequently Asked Questions
We provide high-speed internet to your home or business using a reliable fixed wireless technology. After we install a small device on your roof, you’ll be wirelessly connected to high-speed, fiber sourced internet. With a clear fixed signal path to your home or business, we can utilize low-cost frequency bands, instead of the costly and congested cellular bands. Sail’s innovative strategy delivers residential service with blazing-fast speeds up to 400 Mbps downloads to single family homes and up to Gig speed to condos and apartments for an affordable, flat monthly rate.
Homeowners who host a small antenna on their roof help to expand the Sail network. In return, they receive FREE internet service along with priority tech support. In addition, Relay Hub Homes receive faster speeds than your neighbors. There are no installation costs or fees to the Relay Hub Home.
We qualify Relay Hub Homes in several ways. Typically we look for the following criteria:
- 2-story or higher home
- Clear visibility to 100+ other homes in your neighborhood from your roof
- Other engineering criteria may apply
If your home meets our Relay Hub Home criteria, we will contact you with the next steps.
Sail Internet is focused on delivering high-speed internet over the “last mile” – that distance that larger companies deem not worth crossing. We do not rely on one technology or method. There is the potential that future Relay Hub Homes would enjoy a direct fiber connection.
We do require an agreement for our Relay Hub Home partners. Because Relay Hub Homes are essential to deliver internet connections to an entire neighborhood, we need reassurance that you’ll host the equipment for at least 3 years.
Sail’s licensed and insured technicians install:
- a few small low-power wireless devices on your rooftop
- an outdoor service box that connects to your AC power
- and a robust WiFi router inside your home.
No. Sail does not use satellites that provide slow and sluggish performance. Sail does not transmit from high-power cell towers using frequencies that penetrate buildings.
Installation of the equipment for a Relay Hub Home will take a few days over a two-week period. This is pretty different from our residential install which takes a few hours.
The Sail technology is similar to WiFi, with wireless signal levels similar to a smartphone or WiFi home router. Sail uses directional antennas, focusing the wireless signals only where intended.
Sail equipment consumes less than 100 Watts, similar to a single light bulb. In other words, the equipment we install will output a lower wireless signal than your mobile phone.
In short, no. All equipment used by Sail Internet complies with FCC regulations and all applicable standards related to electromagnetic radiation. In fact, the methods used by Sail Internet to deploy wireless connections result in radiation levels much lower than many household electronic devices.
We work with HOA management to determine the best way to serve an entire HOA. If you are interested in becoming the Relay Hub Home for your HOA, we recommend that you reach out to us and introduce us to your HOA management so that we may all work towards the best solution.
Sail uses advanced encryption technology for wirelessly transmitted data to protect the privacy of the internet connection. In addition, Sail does not sell or share your information or browsing history.
Yes. New and existing customers who have applied and are eligible for the Affordable Connectivity Program can get $30 off of their bill each month. For more information on how this program works please contact our support desk at 844-438-8484.
We provide high-speed internet to your home or business using a reliable fixed wireless technology. After we install a small device on your roof, you’ll be wirelessly connected to high-speed, fiber sourced internet. With a clear fixed signal path to your home or business, we can utilize low-cost frequency bands, instead of the costly and congested cellular bands. Sail’s innovative strategy delivers residential service with blazing-fast speeds up to 400 Mbps downloads to single family homes and up to Gig speed to condos and apartments for an affordable, flat monthly rate.
Sail’s licensed and insured technicians install:
- a few small low-power wireless devices on your rooftop
- an outdoor service box that connects to your AC power
- and a robust WiFi router inside your home.
Sail uses advanced encryption technology for wirelessly transmitted data to protect the privacy of the internet connection. In addition, Sail does not sell or share your information or browsing history.
Sail installs a wireless device on your roof that is smaller and nicer looking than a typical satellite dish for TV service. We will connect this device to your home or business network using an Ethernet cable through a small power adapter.
We provide high-speed internet to your home or business using a reliable fixed wireless technology. After we install a small device on your roof, you’ll be wirelessly connected to high-speed, fiber sourced internet. With a clear fixed signal path to your home or business, we can utilize low-cost frequency bands, instead of the costly and congested cellular bands. Sail’s innovative strategy delivers residential service with blazing-fast speeds up to 400 Mbps downloads to single family homes and up to Gig speed to condos and apartments for an affordable, flat monthly rate.
Sail uses advanced encryption technology for wirelessly transmitted data to protect the privacy of the internet connection. In addition, Sail does not sell or share your information or browsing history.
Yes!
If you are a Sail customer, you can get rewarded for recommending Sail Internet to people you know. You can receive a $55 internet service credit after the referee’s service is installed and they pay for the first month’s service.
For more information, see https://sailinternet.com/referral.