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When Maximus Real Estate Partners identified a need to provide competitive Internet solutions for the residents of Parkmerced, the largest residential complex in San Francisco with over 9,000 residents in 3,221 units, it turned to Sail Internet. Sail provided Parkmerced with a choice after it launched a competitive service featuring One Gigabit symmetrical speed with no contract or data caps and 99.99% reliability—all at an attractive price.

Sail partnered with property executives and implemented an innovative fiber and fixed wireless solution transforming the Internet service experience and achieving high customer satisfaction rates. The implementation has been highly successful, as evidenced by overwhelmingly positive feedback from both residents and management.

“Like many in the San Francisco Bay Area, I had resigned myself to the reality that options for reliable internet service have dwindled over the years, leaving tenants to be forced to utilize monopolistic companies that overcharge for subpar connection speeds, provide unreliable service and poor customer support. This predicament not only affected me personally but also impacted the residents in our apartments at Park Merced, where the cable company was virtually the only option,” said John Adams, Chief Operating Officer for Maximus.“

Sail met the need and successfully brought high-speed Internet with more reliable service and faster download and upload speeds for the residents of Parkmerced.

“Sail Internet is a game-changer, delivering 5-star service, 10 out of 10, and an A+. Truly a superior option.” — John Adams, Maximus Real Estate Partners

“When you remain committed to each other, your service, and your customers, you will be part of a company that makes a difference and continues to succeed. Well done, and congratulations to Sail Internet. Its dedication to delivering a superior service and better customer service has produced commendable results,” added Adams.

Sail Internet’s entry into Parkmerced has significantly impacted consumer choice, and Adams and the Maximus team’s support has enabled management to provide choices for its residents.

“This success story demonstrates Sail’s mission to offer more high-speed internet options in the multi-family market that can drive improvements in service quality and tenant satisfaction, and embodies the reason why Sail Internet does what it does,” said Javier Quezada, Sail Internet’s VP of Strategic Sales, “The market for consumer internet services is dramatically changing, and residents want faster, more reliable internet, with great customer service and no strings attached.”

“Sail has developed a superior internet experience for this rapidly growing, new market.” — Javier Quezada, Sail Internet

Sail Internet’s success at Parkmerced serves as a model for future expansions into additional residential complexes and demonstrates the potential for smaller, dedicated ISPs to compete effectively with larger incumbents. It reinforces Sail’s success in working with property owners and managers, showing that its approach truly makes a difference in providing better internet options for communities.

In short, the answer is yes. In today’s digital world, having fast and reliable internet is crucial. As remote work, online learning, and streaming become everyday needs, the demand for better internet has grown exponentially over the last decade.

Fiber internet boosts home value by delivering the gigabit speeds consumers crave. Properties equipped with this cutting-edge technology appeal strongly to buyers, often commanding higher prices. Whether you’re planning to sell soon or making a long-term investment, upgrading to fiber is a smart move that future-proofs your home’s connectivity and meets modern digital demands.

The Growing Demand for Fiber Internet

High-speed internet is now a must-have in the real estate market. Homes with Gigabit speed internet can sell for up to 3.1% more than homes without it, says the Fiber Broadband Association. To put this into perspective, the median home price in the Bay Area as of May 31, 2024, is $1,183,272 (according to Zillow.com). This statistic implies that having a Gigabit internet connection could increase a home’s value by approximately $36,681!

Several factors drive this higher value:

Remote Work: The COVID-19 pandemic has made remote work more common. Many people now want homes with fast and reliable internet to stay productive.
Smart Home Devices: IoT gadgets like smart cameras and thermostats need strong internet connections. Gigabit internet supports these devices well, making homes more appealing to tech-savvy buyers.
Streaming and Entertainment: Many people are moving from cable TV to streaming services like Netflix and Hulu. Homes with Gigabit internet offer a better streaming experience.
Online Education: More schools offer online courses, and homeschooling is becoming more popular. Families need reliable internet for their children’s education.

Why This Matters for Multifamily Properties

At Sail, we bring our fiber network to multifamily communities and provide Gigabit, symmetrical speeds. Here’s why Gigabit internet is important for these groups:

Apartment Owners and Managers: Tenants want fast download — and upload speeds. Offering superior internet downloads and upload speeds at your property is more attractive, helping you keep current tenants and attract new ones.
Condo Owners and HOAs: Gigabit internet is a game-changer. It can increase the resale value of units and boost the community’s appeal, reassuring us all that we’re making a sound investment in our community’s future.
Better Living Experience: Reliable, fast internet helps residents with remote work, online learning, and streaming.
Competitive Edge: In a crowded rental market, reliable fiber internet can set your property apart. It’s a modern amenity that many renters look for.

Fiber Internet as a Long-Term Investment

Installing high-speed internet is a smart long-term investment for your property. Here’s why:

Future-Proofing: Fiber technology can handle future increases in internet use and speed needs.
Competitive Edge: As more homes get Gigabit speed internet, properties without it may fall behind. Staying ahead gives your property a boost.
Increased Marketability: Properties with more choices for fast, reliable internet attract more buyers, especially those who need good internet for work, education, or entertainment.

Why Choose Sail Internet?

At Sail, we’re redefining the internet service provider experience. Sail Internet offers the reliable, lightning-fast fiber internet you’ve always dreamed of, without contracts, hidden fees, or surprises. Our innovative approach combines the power of our extensive fiber network with cutting-edge wireless technology to deliver Gigabit speeds to communities that were previously underserved with limited options.

By leveraging a combination of next-generation fiber and wireless technology, Sail connects communities to our robust fiber backbone, where we can provide fiber internet quickly and efficiently. This approach allows us to scale easily, offer rapid installation, and support intensive applications like video conferencing and streaming. Whether you’re a business or residence, Sail Internet brings you the speed and reliability of fiber, even in areas where traditional wired networks have fallen short.

Voted a Neighborhood favorite by Nextdoor users in 2023 and among the highest-rated ISPs in the San Francisco Bay Area and Silicon Valley, we connect you with the best internet experience. Our mission is to make the internet accessible and affordable, bridging the digital divide and empowering customers to break free from big cable with stellar customer service. Join the many satisfied customers who have made the switch to Sail Internet today!

Summary

Yes, Fiber internet increases home value. Homes with faster internet speeds and more options are more attractive to buyers and can sell for higher prices. Whether you plan to sell soon or want a smart long-term investment, upgrading your property’s internet is a wise choice.

Boost your property’s value and appeal with Fiber internet. Upgrade your connectivity today for a smarter, more valuable home with Sail Internet.

In today’s business world, reliable, performant connectivity is vital. Using Fixed Wireless Backup (FWA) provides significant benefits without compromising speed and reliability. Here are some of the top benefits of fixed wireless:

Redundancy and Reliability:

Fixed wireless backup provides an additional layer of redundancy, ensuring that your network remains operational even if your primary connection experiences downtime due to technical issues, natural disasters, or other disruptions without compromising bandwidth and network reliability.

Rapid Deployment:

Fixed wireless backup solutions can be deployed rapidly, providing an immediate alternative connectivity option in emergency situations or during planned maintenance on primary connections.

Scalability:

Fixed wireless backup solutions can easily scale to accommodate increasing bandwidth requirements, allowing businesses to adjust their backup capacity as needed without extensive infrastructure upgrades.

Geographic Flexibility:

Fixed wireless backup is not dependent on physical infrastructure like cables or fiber optics, making it ideal for businesses located in underserved areas where traditional wired connections may be impractical or unavailable.

Diverse Connectivity Options:

Fixed wireless backup can be used as a secondary connection option alongside other backup solutions such as leased lines, fiber optics, or satellite connections, providing businesses with a diverse range of connectivity options to suit their specific needs and preferences. Fixed wireless provides a comparable connectivity option with the equivalent reliability of fiber.

High Performance:

Modern fixed wireless technologies offer high-speed, low-latency connections, making them suitable for bandwidth-intensive applications like video conferencing, cloud computing, and real-time data analytics.

Business Continuity:

By ensuring continuous connectivity, fixed wireless backup helps businesses maintain operational continuity, minimize downtime, and mitigate the impact of unexpected network outages on productivity and customer service.

Cost-Effectiveness:

Compared to traditional backup solutions like leased lines or satellite connections, fixed wireless backup often offers lower upfront costs and ongoing operational expenses, making it a cost-effective option for businesses of all sizes.

Summary

Fixed Wireless Backup Solutions offer many benefits for businesses seeking reliable connectivity. The advantages are apparent, from redundancy and rapid deployment to scalability and cost-effectiveness. Ensure your business stays connected and operational even during network outages or emergencies.

To explore how Fixed Wireless solutions can enhance your business further, check out Sail Internet’s Business plans today! Stay connected, stay ahead.

Choosing the right WiFi router is crucial for ensuring seamless internet connectivity throughout your home. Here’s our guide to the best WiFi routers, helping you find the perfect match for your needs.

Why Your WiFi Router Choice Matters

Houses come in all shapes and sizes. Shouldn’t your WiFi too?

A Wi-Fi mesh network is a group of coordinated home router units that communicate wirelessly with each other to create a single Wi-Fi network that provides a blanket of connectivity. This allows you to have multiple sources of powerful Wi-Fi throughout your home, instead of just a single router.

Eero routers work seamlessly with the Sail Internet network, so you can set up your WiFi in minutes. Download the app, plug your Eero router into your modem, and find out where to best place your Eero devices for the ideal connection. A Sail Internet technician can set up your WiFi router for you during service installation.

Benefits of Choosing Sail Internet:

Extensive Coverage: Our recommended routers ensure your entire home is covered, eliminating dead spots.
Reliable Connection: Enjoy a stable and fast internet connection for all your activities, from streaming to gaming.
Easy Setup: With Sail Internet, setting up your WiFi is a breeze. Our technicians can help you get started with minimal hassle.
Seamless Integration: Our network works perfectly with top-rated routers like Eero, providing you with the best performance.

Flexible WiFi Solutions for Every Home

A perfect fit for every space. Build the network you need with a mesh system that’s flexible enough for any layout. Whether you have a tiny home or a four-story estate, Eero’s got you covered.

Why Choose Eero Mesh Systems?

Versatility: Eero mesh systems adapt to any home layout, providing robust WiFi coverage in every room.
Scalability: Easily expand your network by adding more Eero devices as needed.
User-Friendly: Simple setup process and an intuitive app for easy management of your WiFi network.

Control Your Connected Home

All Eero 6 series devices feature a built-in Zigbee smart home hub, so you can connect compatible smart home devices on your network with Alexa. This integration allows you to manage your connected home effortlessly, making your daily routines more convenient and efficient.

Recommended Routers

As a Sail Internet customer, you’ll need a dual-band, Gbps-capable router with an Ethernet WAN port. Sail Internet can set up your WiFi router at the time of your service installation. While we recommend Eero 6 routers, you can use virtually any router with an Ethernet WAN port. The Eero 6, Google WiFi, and Google Nest routers are small, convenient, and powerful. They also can be linked together to form a mesh network.

Top Router Recommendations:

Eero 6 Router: Small, powerful, and perfect for creating a mesh network.
Google WiFi Router: Reliable and easy to set up, ideal for seamless connectivity.
Google Nest Router: Combines power and convenience, ensuring strong WiFi signals throughout your home.

We suggest choosing a router that meets these criteria:

Gigabit Compatible: Supports high-speed internet connections.
802.11ac or 802.11ax: For the latest WiFi standards.
Dual-Band Support: Works with both 2.4 GHz and 5 GHz frequency bands.
Mesh Capability: Optional, but beneficial for larger homes.
Non-Combo Units: Avoid combination modem/routers like AT&T U-Verse or Comcast, as they are incompatible with the Sail Internet network.

But what is mesh, exactly?

Since Wi-Fi is broadcast from each WiFi point (and not just a single router), a mesh-connected system provides better coverage over a wider space. The mesh system is flexible and scalable, so if you have a larger home, connect as many points as needed to get better Wi-Fi in every room.

Advantages of Mesh WiFi:

Seamless Coverage: Eliminates dead spots and provides consistent Wi-Fi throughout your home.
Scalability: Easily add more mesh units to expand your network as needed.
Improved Performance: Each unit works together to deliver strong and reliable Wi-Fi signals.

Summary

Choosing the best WiFi router is essential for getting the most out of your Sail Internet connection. Both Google and Eero routers offer excellent performance, ease of use, and the ability to create a robust mesh network in your home.

Google Routers: Reliable and easy to set up, ideal for users looking for a straightforward solution.
Eero Routers: Known for their mesh capabilities, providing extensive coverage and seamless connectivity.

When selecting a router, consider the latest models to ensure you get the most up-to-date features and performance. Discuss your options with a Sail Internet technical sales team member to determine the best router setup for your specific needs and home layout. Contact us and experience the difference that an ideal router solution can provide.

In the bustling economy of the San Francisco Bay Area, a fast and reliable internet connection is the backbone of modern business. It’s not just about staying connected; it’s about leveraging that connection to gain a competitive edge, foster innovation, and provide exceptional customer service. For businesses looking to harness the power of diverse internet solutions tailored to their needs, Sail Internet’s business plans offer a comprehensive suite of options designed to propel growth and efficiency.

Benefits of Business Internet

Superior Speed and Bandwidth

When every second counts, fixed wireless technologies with a fiber-optic backbone offer speeds that can handle simultaneous high-demand applications — critical for operations like cloud computing, real-time data analytics, and online customer service platforms.

Symmetrical Upload and Download Speeds

Sail Internet provides symmetrical speeds, meaning your upload speeds are as fast as your downloads. This is essential for businesses with heavy data usage, such as media production companies, architectural firms, and health services that need quick file transfers.

Reliability That Keeps You Running

With less interference and higher durability, our 99.99% uptime translates to reliability your business can count on. All of our commercial network solutions are backed by a Service Level Agreement.

Scalability for Growth

As your business grows, your data needs will too. Commercial service from Sail Internet is scalable, allowing for increased bandwidth as your business demands more from its internet connection.

Why Sail Internet Is Best for Your Business

A Network Built for the Future

Our advanced fiber-based network is ready to handle tomorrow’s technology today. Whether it’s VR meetings or AI-powered tools, your Sail Internet connection is built to handle it.

Low Latency for High-Efficiency

With our low-latency connection, you experience virtually no delay in data processing. This means improved video conferencing quality, better voice-over-internet protocol (VoIP) clarity, and more efficient remote operations.

Enhanced Security

With Sail Internet, your data is protected with advanced encryption technology to protect the privacy of the internet connection, keeping your business’s and customers’ information safe.

Business Success Stories with Sail Internet

Businesses in the Bay Area have seen transformative results after switching to Sail Internet. From tech start-ups to established corporations, Sail Internet’s improved speed, reliability, and security have been a game-changer.

What Sail Internet Offers

Dedicated internet services from 100 Mbps to Gigabit speeds – as well as point-to-multipoint broadband services. Serving various business sizes and needs, from start-ups to large enterprises that require significant bandwidth.
Customizable Managed WiFi Solutions: Offering advanced WiFi networks that cater to businesses’ specific layout and operational needs, enhancing both employee and customer experience.
Robust Network Infrastructure: Leveraging a 100 Gbps Fiber-Optic backbone to support high-speed internet access with lower latency for better performance in critical applications.
Ideal for primary internet or services supporting physical and service provider diversity from legacy copper, fiber, or coaxial cable. Or for businesses located in hard-to-reach areas or areas with limited availability to Fiber Optic or Coax based services.
Great for SD-WAN applications that require diverse multiple internet circuits.
Rapid Installation Process: Highlighting the commitment to getting businesses online quickly, with minimal disruption to their operations.
Local Expertise and Support: Emphasizing the advantage of having a local team that understands the unique challenges and needs of Bay Area and Silicon Valley businesses.
Proactive Monitoring and Support: Ensuring business operations run smoothly with 24/7 monitoring and a dedicated local customer service team ready to assist with any issues.
Direct Peering with Content and Cloud Providers: Offering improved application performance by facilitating direct routes to major cloud services, essential for businesses heavily reliant on cloud computing.
No Overages or Hidden Fees: Providing peace of mind with straightforward pricing and no surprise charges.

Making the Switch: It’s Easier Than You Think

Change can be daunting, but switching to Sail Internet is easy. Our team will handle everything from installation to support, ensuring a smooth transition so you can focus on what you do best — running your business.

The Installation Process: Quick and non-disruptive

Our experienced technicians will ensure your transition to fiber-optic internet is quick and non-disruptive to your daily operations.

After the Switch: Ongoing Support

Our support team is available 24/7 through dedicated phone and email. Your business is our top priority.

The Bottom Line

In a region where technology is king and efficiency is currency, your internet connection should be your most vital asset. Sail Internet’s fiber-optic service is more than a tool — it’s your business’s gateway to the next level of success. Ready to power up your business with Sail Internet? Contact us and experience the difference a diverse fiber-optic solution can make.